FAQ's

Are your jewellery pieces hypoallergenic and safe for sensitive skin?

Our imitation jewellery is made from high-quality, skin-safe materials. Most pieces are nickel-free and lead-free. If a product has special care instructions or material details, they are mentioned on the product page.

How long does the jewellery take to be delivered?

We dispatch orders within 24–48 hours. Delivery time usually takes 3–7 business days depending on your location. You will receive tracking details on WhatsApp/SMS/Email once shipped.

What is your return or exchange policy?

We offer easy return & exchange for damaged, defective, or wrong products received. Customers must raise a request within 48 hours of delivery with order details and photos. For hygiene reasons, used or worn jewellery cannot be returned.

How should I care for imitation jewellery to maintain its shine?

To increase the life and shine of your jewellery:

  • Keep away from moisture, perfumes, and chemicals.

  • Store in an airtight pouch after use.

  • Wipe gently with a soft cloth after wearing.

Is Cash on Delivery (COD) available?

Yes, we offer COD across India. Prepaid orders get priority processing and may include exclusive offers or discounts.

CONTACT US

Phone: 7737316534
Email: care@Yuvinajewels.com

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